A practical guide to managing neurodivergent staff well
Around 1 in 7 working-age adults in the UK is neurodivergent. Most are masking. The employers who get this right keep more of their best people, and most of what “getting it right“ requires is free. This page is for HR teams, line managers, founders and anyone who wants to do better.
Know the law (UK Equality Act 2010)
ADHD, Autism, dyslexia and dyspraxia are recognised disabilities under the Act. You have a legal duty to make reasonable adjustments when you know — or could reasonably be expected to know — about a disability. “We weren't told formally“ is rarely a lawful defence.
Don't ask for a diagnosis letter
You can ask 'what helps you do your best work?'. You can't insist on medical evidence to make adjustments. Asking is often unlawful and always sends the wrong message.
Adjust the recruitment process first
Most ND candidates fail at interview, not at the job. Send questions ahead, allow written answers, run work-sample tasks, skip the 'culture-fit pub round'.
The 'tell me what helps' conversation
10 minutes with a new starter and their manager. “What environment / communication / workload pattern helps you do your best work?“ Document the answers in a simple Workplace Adjustment Passport.
Common, cheap adjustments
Noise-cancelling headphones. Written agendas before meetings. Calendar buffers between meetings. Async-first communication. Permission to leave camera off. Flexible start times. A quiet desk by a wall. A bullet-point job description.
Sponsor Access to Work
A UK government scheme that pays for coaching, assistive tech and travel for disabled employees. Your only cost is signposting your team to it. Average grant value £4,000+.
Train your line managers, not just HR
Most ND people leave because of one manager, not the company. A half-day training on ND-friendly management pays for itself within months in retention alone.
Performance management with care
Standard performance reviews disadvantage ND staff (verbal recall, self-promotion, vague criteria). Use objective, behaviour-based criteria and written feedback. Allow time to digest before responding.
Sensory environment
Open-plan, hot-desking and fluorescent lighting are some of the worst environments for ND people. Even small fixes — partition screens, plants, dimmable lights, a quiet room — make a measurable difference.
Don't make it 'special treatment'
Most adjustments — quiet space, written agendas, recorded meetings — benefit everyone. Frame them as inclusive defaults, not exceptions. Universal design > individual accommodation.
Free training & resources
- ·Genius Within — free employer webinars
- ·ADHD Foundation — Umbrella Project workplace toolkit
- ·Autistica — Neurodiversity Employers Index (free benchmarking)
- ·Access to Work — gov.uk
- ·ACAS guide: Neurodiversity at Work (free PDF)
- ·Lexxic — workplace strategy coaching
Red flags in your current process
- ·Interviews are the only assessment
- ·Open-plan with no quiet alternative
- ·'High-energy team!' as a culture descriptor
- ·Performance reviews are 1-hour verbal-only
- ·Forced socials with no opt-out
- ·Workplace adjustments handled only by HR, never line managers
